Posts Tagged ‘downtime’

RESOLVED: Routing issues – 20 April 2010

Tuesday, April 20th, 2010

Some customers will be experiencing routing issues to their services with us. It is not affecting all our customers, however those it is affecting may experience service downtime.

This is being investigated by our engineers and we will be updating the status as we know further information.

**UPDATE 16:00**

The earlier problem has now been cleared. The issue was one of BGP flapping and required a small upgrade on one of our routers. We apologise to those affected, for any inconvenience.

Server (cpanel1) Maintenance Today (1 November 2009)

Sunday, November 1st, 2009

Due to issues experienced yesterday on the shared hosting server known as cpanel1, we are going to be doing some maintenance on the server today.

This will be service impacting for those who have websites and email services on this server. However the downtime will be kept to a minimum.

The maintenance window is between 11.30am and 2.30pm, and the server will be unavailable for a maximum of one hour during that time period.